Last updated: June 2, 2026
1. Introduction
Sanviva ApS (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal data when you:
- visit our website,
- contact us,
- use our services,
- interact with us commercially,
- apply for employment,
- subscribe to communications,
- attend events or webinars,
- or otherwise engage with us.
We process personal data in accordance with:
- the EU General Data Protection Regulation (“GDPR”),
- the Danish Data Protection Act,
- and other applicable national data protection laws in the countries where we operate.
2. Data Controller
The data controller responsible for the processing of your personal data is:
Sanviva ApS
Hauser Plads 20
1127 Copenhagen
Denmark
Website: https://www.sanviva.com
Email: contact@sanviva.com
If you have questions regarding this Privacy Policy or our processing of personal data, you may contact us at:
contact@sanviva.com
3. What Personal Data We Collect
Depending on your interaction with us, we may collect and process the following categories of personal data:
Contact Information
- Name
- Email address
- Telephone number
- Company name
- Job title
- Business address
Communication Data
- Emails and correspondence
- Contact form submissions
- Meeting notes
- Customer support enquiries
Technical and Usage Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookie identifiers
- Referral source
- Pages visited and interaction data
Commercial Information
- Contract details
- Billing information
- Purchase or service history
- Client relationship information
Recruitment Information
Where relevant for job applications:
- CV/resumé
- Employment history
- Education details
- References
- Portfolio or application materials
We do not intentionally collect sensitive personal data unless necessary and legally permitted.
4. How We Collect Personal Data
We collect personal data:
- directly from you,
- automatically through our website and digital tools,
- from publicly available sources,
- from business partners,
- from recruitment platforms,
- or from third-party service providers.
Personal data may be collected when you:
- visit our website,
- submit a form,
- contact us,
- enter into a business relationship,
- subscribe to newsletters,
- attend events,
- apply for employment,
- or interact with our services.
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds under GDPR:
Performance of a Contract
Processing necessary to provide services or fulfil contractual obligations.
Legitimate Interests
Processing necessary for our legitimate business interests, including:
- operating and improving our services,
- managing client relationships,
- marketing to existing business contacts,
- IT security,
- fraud prevention,
- internal administration.
Legal Obligations
Processing necessary to comply with legal or regulatory obligations.
Consent
Where required by law, we process personal data based on your consent, including certain marketing communications and non-essential cookies.
You may withdraw consent at any time.
6. How We Use Personal Data
We may use personal data to:
- provide and manage our services,
- communicate with clients and partners,
- respond to enquiries,
- administer contracts,
- process payments and invoices,
- improve our website and services,
- conduct analytics and reporting,
- send relevant business communications,
- manage recruitment processes,
- ensure IT and network security,
- comply with legal obligations.
7. Marketing Communications
If permitted by applicable law, we may send you information about our services, events, insights, or updates.
You may unsubscribe from marketing communications at any time by:
- clicking the unsubscribe link in emails, or
- contacting us directly at contact@sanviva.com.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- ensure website functionality,
- analyse website traffic,
- improve user experience,
- remember preferences,
- support marketing activities.
Where required by law, non-essential cookies are only used with your consent.
For more information, please see our Cookie Policy.
9. Sharing Personal Data
We may share personal data with:
- affiliated group companies,
- IT and cloud service providers,
- professional advisers,
- payment providers,
- recruitment providers,
- analytics providers,
- public authorities where legally required.
All third parties processing personal data on our behalf are required to implement appropriate confidentiality and security measures.
We do not sell personal data.
10. International Transfers
As an international business operating across multiple European countries, personal data may be processed in countries outside your own jurisdiction.
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- European Commission adequacy decisions,
- Standard Contractual Clauses (SCCs),
- or other lawful transfer mechanisms under GDPR.
11. Data Retention
We retain personal data only for as long as necessary to:
- fulfil the purposes described in this Privacy Policy,
- comply with legal obligations,
- resolve disputes,
- enforce agreements.
Retention periods vary depending on the nature of the data and legal requirements.
Recruitment data may be retained for a limited period unless longer retention is legally permitted or consented to.
12. Security Measures
We implement appropriate technical and organisational security measures designed to protect personal data against:
- unauthorised access,
- loss,
- misuse,
- alteration,
- disclosure,
- or destruction.
However, no system can be guaranteed to be completely secure.
13. Your Rights
Under applicable data protection laws, you may have the right to:
- access your personal data,
- request correction of inaccurate data,
- request deletion of data,
- restrict processing,
- object to processing,
- request data portability,
- withdraw consent,
- lodge a complaint with a supervisory authority.
If you wish to exercise your rights, please contact us at:
contact@sanviva.com
14. Complaints
If you believe our processing of your personal data violates applicable law, you may lodge a complaint with your local supervisory authority.
For Denmark, the supervisory authority is:
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
https://www.datatilsynet.dk
15. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and the “Last updated” date will indicate when changes were made.
17. Contact
If you have questions about this Privacy Policy or our processing of personal data, please contact:
Sanviva ApS
Hauser Plads 20
1127 Copenhagen
Denmark
Website: https://www.sanviva.com
Email: contact@sanviva.com
